Contact
Talk to the Lingogrind team
Pick a topic and send us a message. A person reads every one, and we typically reply within one business day.
Prefer email?
Write to us directly. We've started the email with the details that help us answer faster.
support@lingogrind.com
Quick answers
Most account and billing questions are answered here in a minute.
How do I cancel or change my plan?
In Account, open Plan and billing, then Manage subscription. You can switch billing cycle or cancel there; your progress stays and you return to Free.
Go to plan and billingHow does the Pro trial work?
First-time subscribers get 7 days of Pro after completing their free Writing or Speaking evaluation. Payment details are required, and the plan starts after day 7 unless you cancel.
Read the trial rulesCan I get a refund?
We don't offer a blanket money-back guarantee. For a billing problem, send us a Billing message and we'll review it case by case.
See the pricing FAQHow do I export or delete my data?
Signed in, open Account, then Data & Privacy. Export downloads a copy of your data; Delete account removes access and anonymises your profile.
Go to data and privacyHow do I change cookie settings?
Choose whether we can use analytics and advertising measurement cookies. You can change this any time.
Typical response time: within one business day.